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avatar for Jim Gossett

Jim Gossett

SCTC
COO and CIO

Jim Gossett is a senior executive with an entrepreneurial Houston-based risk mitigation and safety/compliance training company. As COO, his focus on business/alliance development, team-building, and cultivation of a customer-focused culture has resulted in product and service innovation, consistent organic growth, and expansion into new markets.

In his dual role as CIO, Jim consistently bridges the creation of business processes with streamlined agile software development to support the enterprise and key customer initiatives.  Leveraging his progressive executive leadership experience in Fortune 1000 technology and business service organizations, Jim blends strategic planning, business process engineering, technology development, and cyber-security-risk management to deliver rapid value in entrepreneurial, early stage, and fast-paced M&A environments.

Since joining SCTC in 2009, Jim has been responsible for taking this enterprise to its highest levels of revenue and customer satisfaction in the company’s 30 year history. This success is due in large part to Jim’s ability to execute on commitments to the CEO and the Board.  Jim’s leadership drove the transformation of an organization challenged with limited scalable processes, ambiguous staff roles, and an antiquated technology framework into a high-performance growth enterprise. Key drivers for this organizational evolution include rebuilding operational and technology teams; implementation of Agile development methodologies; creation of a lean scalable process infrastructure; and strengthening key vendor-partner relationships. Jim’s leadership and oversight in the timely service delivery of risk mitigation solutions and safety training programs to top Global 1000 companies have resulted in a 98% client retention.

 

Prior to joining SCTC, he served as the VP, Product Development and Solutions Delivery for the Screening Division of First Advantage, a global provider analytics and business intelligence, and risk mitigation services.  Jim was instrumental in building and leading a national cross-functional team that successfully integrated key acquisitions and created economies of scale for the First Advantage M&A portfolio. Jim’s accomplishments also include achieving a Six Sigma Black Belt designation and driving enterprise process improvement initiatives at Ceridian, a managed human resource provider. During the “dot com” boom, Jim worked with leading technology start-ups and early adopters of the first B2B ecommerce technology as a Senior Director with Ariba - an SAP company, the leading provider of collaborative business commerce solutions and SaaS technology.

Jim received a Bachelor’s degree in Information Systems and Finance from the University of Wisconsin and received an MBA from the University of South Florida. He also holds the following: 

  • CRISC: ISACA
  • PMP: Project Management Professional (PMI - Project Management Institute)
  • PMI-ACP:  PMI Agile Certified Practitioner (PMI - Project Management Institute)
  • NPDP:  Certified New Product Development (PDMA – Product Mgt Association)
  • Six Sigma Black Belt
  • Landmark Graduate

He currently serves on a Board and/or as Committee Chair for the following organizations:

  • Computer Mentors Group, Tampa FL – Board Advisor
  • Tampa Bay WaVE, Tampa FL – Board Member and Chair, Mentor Committee

Jim is active as a start-up coach and business mentor with the following organizations:

  • University of South Florida (USF) Connect /Tampa Bay Technology Incubator – provider of facilities, partners and resources for successful business development  of Tampa Bay's technology and bio/life sciences entrepreneurs
  • Tampa Bay WaVE - accelerator helping entrepreneurs turn ideas into growing tech businesses
  • Houston Technology Center (HTC) Tech Champ’s - Named by Forbes' as one of "Ten Technology Incubators Changing the World," and as one of "Twelve Business Incubators Changing the World," the Houston Technology Center is the largest technology business incubator and accelerator in Texas
  • Start-up Quest - innovative training program that includes developing business plans to bring new inventions and technologies to the market

Energy! Jim believes if you can harness an effective approach of creating and directing energy, the ability to add sustainable value will be limitless.  One of the quotes by Peter F. Drucker, which exemplifies this philosophy: “Your first and foremost job as a leader is to take charge of your own energy and then help to orchestrate the energy of those around you.” Jim believes that infusing energy and creating the “sizzle for innovation” takes organizations to the next level. The key is making sure at the core of this energy is an obsession with the customer. Regardless of industry type or company size, delighted customers validate the existence of a sustainable ecosystem built around them that successfully adapt to changes in the global economy.